Privacy Policy

Your privacy matters to us.

Last updated: December 2024

Waymark (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile application and related services.

1. Information We Collect

1.1 Personal Information

Information that identifies you as an individual, such as:

  • Name and contact information (email address, phone number)
  • Account credentials you create to log in to Waymark
  • Payment information (processed via our payment provider)

1.2 Content You Create

  • Video and photo messages you record
  • Text messages and notes you add
  • Recipient contact information (name, email, phone)
  • Scheduled delivery dates and times

1.3 Usage Data

Information about how you interact with the app:

  • App usage analytics and performance metrics
  • Device information (type, operating system)
  • Crash reports and diagnostic logs

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our messaging services
  • Deliver your scheduled messages at the correct time
  • Send account-related communications (receipts, notifications)
  • Improve and personalize your experience
  • Respond to support requests
  • Monitor usage and detect security issues

We do not sell your personal information.

3. Data Storage and Security

  • Your videos and photos are encrypted and stored securely
  • Messages are delivered only to the intended recipients
  • We use industry-standard security measures
  • You can delete your account at any time through the app; data is permanently deleted within 90 days

4. Data Sharing

We share information only in limited circumstances:

  • Service providers: Hosting, analytics, and payment processing
  • Legal requirements: When required by law or legal process
  • With your consent: When you explicitly authorize sharing

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data (removed within 90 days)
  • Export your data
  • Opt out of marketing communications

6. Children’s Privacy

Waymark is not intended for children under 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: